Getting Started with Messenger Destination Ads
You can use click-to-Messenger ads to get more users for your chatbot. These ads are shown to users on Facebook News Feed and Instagram feed.
When a user clicks or taps on the ad in Facebook News Feed or Instagram Feed, a conversation with your bot will immediately open in the Messenger app.
Choosing your ad objective
Ad Set Options
- Facebook News Feed
- Instagram Feed
- Messenger Home
Messenger Ad Setup
Go to the Message Setup section to configure the user experience in Messenger when the ad is clicked. All Messenger Platform features, including quick replies, postbacks and templates are supported in the Messenger content, which can be specified two ways:
- Click the JSON tab, and manually enter JSON that describes the message.
- Click the Standard tab, and use the quick creation tool.
Convos responds to the Standard tab, so there is no need to setup the JSON message.
Configuring your Messenger Bots
To enable your chatbot to respond with the desired conversation starter, you will need to set the Button > Payload based on the specifications for your bot and your specific conversation starter.
You can attach up to three buttons to the message template.
Messenger Ad User experience
When the user clicks or taps on the ad, the user will switch to a conversation in the Messenger app and receive the message you specified as your Messenger content.
To protect the user’s privacy, this conversation is only visible to the advertiser/developer after user takes an action in the conversation (sending a message, tapping on quick reply, or tapping a CTA).
Follow our Conversation specific guides here: Learn more about messenger ad conversations